Privacy Policy

Last Updated: 28 October 2023

1. Introduction

Welcome to Shangri-La Bloom Play. Shangri-La Bloom Entertainment Ltd acts as the data controller for any information processed while you enjoy our mythical gardens. We are fully committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Since our platform requires no registration, the data we process is strictly limited.

2. Information We Process

Because you can play games like Mystic Orchid Reels and Cascading Petals without an account, we do not collect your name, email, or financial details. We solely process technical data, such as your IP address, browser type, and device information, to ensure the site functions securely and efficiently.

3. Lawful Basis for Processing

Under UK GDPR, our lawful basis for processing your technical data is our legitimate interest in operating a secure and functional social casino website. We ensure this data is necessary to provide you with your starting balance of Sun Nectar and maintain your progress locally during your session.

4. Local Storage & Sun Nectar

To save your Sun Nectar balance and your progress in Lotus Pond Sweeper between visits, we use local browser storage. This data resides on your device and is not transmitted to our servers for profiling or tracking purposes.

5. Data Sharing & Security

We do not sell, rent, or trade your technical data to third parties. Information may only be shared with trusted UK-based technical service providers who assist us in hosting the Shangri-La Bloom Play platform, all under strict confidentiality agreements.

6. Data Retention

Technical logs are retained only for as long as necessary to ensure network security and monitor site performance, typically no longer than 30 days. Local storage data, such as your Sun Nectar balance, remains on your device until you clear your browser cache.

7. Your Data Subject Rights

As a UK resident, you have the right to request access to, rectification, or erasure of any personal data we might hold. You also have the right to object to processing and request data portability, although our no-account system limits the identifiable data we store.

8. Cookies & Trackers

We use strictly necessary cookies to ensure the website functions correctly. For more details on how we utilize cookies to save your game state and improve the garden's performance, please refer to our full Cookie Policy.

9. Contact and Complaints

If you have questions regarding this privacy notice, you can contact us at support@shangrilabloomplay.com. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.